Privacy Policy

1. Introduction

At INFINITY OCEAN MARKETING MANAGEMENT L.L.C ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, engage our services, or otherwise interact with us.

By using our website or services, you consent to the data practices described in this policy. If you do not agree, please refrain from using our website.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: Full name, job title, and company name provided when you contact us or subscribe to our services.
• Contact Data: Email address, telephone number, and postal address.
• Financial Data: Payment card details and billing address, which are processed securely through our payment processor, Stripe. We do not store your full card details on our servers.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and device information collected automatically when you visit our website.
• Usage Data: Information about how you use our website, including pages viewed, links clicked, and time spent on each page.
• Communication Data: Content of emails, messages, and other communications you send to us.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide, deliver, and manage the marketing services you have requested.
• To process payments and send transaction confirmations, invoices, and receipts.
• To communicate with you regarding project updates, service changes, and promotional offers (with your consent).
• To improve and optimize our website, services, and overall user experience.
• To comply with applicable laws, regulations, and legal obligations in the United Arab Emirates.
• To detect, prevent, and address fraud, security issues, or technical problems.

4. Payment Processing & Data Security

All financial transactions are processed through Stripe, a PCI-DSS Level 1 certified payment processor. When you provide payment information, it is transmitted directly to Stripe using industry-standard TLS/SSL encryption. We never store, log, or have access to your full credit card number.

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage, access controls, regular security audits, and secure server infrastructure.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party providers who assist in operating our business (e.g., Stripe for payment processing, cloud hosting providers). These parties are contractually obligated to protect your data.
• Legal Requirements: When required by law, regulation, legal process, or governmental request applicable in the UAE.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction.
• Protection of Rights: When necessary to protect the rights, property, or safety of INFINITY OCEAN, our clients, or others.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typically, client data is retained for a period of five (5) years following the end of a service engagement, unless a longer retention period is required by law.

You may request deletion of your data at any time by contacting us at the email address below.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. Types of cookies we use include:

• Essential Cookies: Required for the basic functionality of our website (e.g., session management).
• Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve content and navigation.
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign performance (only with your consent).

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right of Rectification: Request correction of any inaccurate or incomplete personal data.
• Right of Erasure: Request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to Restrict Processing: Request limitation of processing under certain circumstances.
• Right to Data Portability: Request transfer of your data to another organization or directly to you in a structured, machine-readable format.
• Right to Object: Object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of every site you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: